Together, We Can.
HGV Now Offers Day One Team Member Benefits!
As a Hilton Grand Vacations Administrative Assistant to the Resort Manager, you are providing administrative assistance to support outstanding customer service, report and correspondence preparation as well as help achieve all of departmental goals. Your passion to strive for excellence will show in every Guest and Team Member interaction. Your collaboration will make a memorable impression.
What will I be doing?
As an Administrative Assistant to the Resort Manager, you can expect to execute the following essential functions of the job:
- Performs administrative duties for the resort including but not limited to: telephone operations, assisting with owner/guest requests, opening and distributing incoming mail, purchasing office supplies and equipment, coordinating training initiatives and file maintenance
- Maintain effective communication and coordinate all of departmental efforts to ensure all standards are met in the areas of productivity, profitability, cleanliness, and owner and guest satisfaction; report any unresolved problems to the Resort Manager
- Assist in the research and preparation of responses to owner/guest complaints or questions
- Apprise Resort Manager of owners’ delinquent accounts and prepare appropriate correspondence
- Assist Resort Manager with inspecting units and assure high quality housekeeping and maintenance by communicating to staff members appropriately
- Monitor use of guest supplies, maintenance parts and houseware inventory
What Are We Looking For:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- 0-3 of related experience
- Excellent written and verbal communication skills
- Proficient in Excel and Microsoft Office Suite
- Minimum of three years of relevant administrative experience required
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- At least a 2-year college (associate) degree preferred
- Strong organizational skills.
- Ability to handle multiple numerical related tasks and maintain accuracy
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
