Together, We Can.
As a Deputy Head of Housekeeping you will be working alongside the Head of Housekeeping dealing with the day to day running of the department, motivating and leading a team of capable Housekeepers to provide an effective and efficient function throughout the Housekeeping department.
Reporting to the Head of Housekeeping, the main job duties will include, but are not limited to:
• To support the daily operation of the Housekeeping Department in the absence of the Housekeeping Manager
• To attend daily briefings as required
• To play a key role in the induction and training of new and existing team members
• Mentor new and existing team members around company culture
• To assist the Housekeeping Manager in any duties as required
• Work with Clara system to efficiently receive tasks, notify others of completion and monitor usage of inventory and linen
• Ensure efficient use of products and materials by all TM’s. follow sustainability guidelines
• To ensure PPE is available and used by all team members
• To record any accidents/incidents in the accident book and complete the appropriate incident form
• To be aware of Risk Assessments, Fire Risk Assessments and COSHH Assessments, method statements, including but not limited to monthly monitoring, ensuring all team members are aware of these
• To lead by example at all times
• To create an atmosphere of continual improvement
• To keep the Housekeeper Manager informed at all times
• To follow the company brand tenets
• To be a team player, both within your department and across the resort as a whole
• To inform team members of any relevant news, including but not limited to scores and survey feedback
in the absence of the HHK:
• assign accommodations to each TM
• ensure proper use of cleaning materials and tools
• co-ordinate times and tasks
• The ability to multi task and work under pressure
• Excellent communication skills both written and verbal
• Must be computer literate
• Motivational and negotiation skills would be advantageous
• The ability to work on your own initiative as well as part of a team
• Have a ‘can do’ and positive approach
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
