Together, We Can.
As The Lead Greeter OPC, you will be supporting the OPC Leaders by exploring innovative ways to improve and enhance efficiency and problem-solving, while creating and identifying novel solutions to current issues.
Why do Team Members Like Working for us:
- Competitive wages
- HGV Offers Day One Team Member Benefits!
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
- Recognition Program and Rewards
- Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
- 401(k) program with company match
- Paid Sick Days
- Numerous learning and advancement opportunities
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
Schedule Details:
Our Lead Greeter will work a flexible schedule to include weekends and holidays.
Additional Responsibilities Include:
- Cultivates a cohesive, collaborative team environment.
- Monitors and tracks individual Team Member goals and performance in order to identify areas for opportunity.
- Provide detailed training on locations (how to draw in and pitch from each specific location/desk).
- Acts as a mentor and coach for new Team Members in an effort to enhance and support onboarding program.
- Marketing and sales process, systems training, hotel tour and other areas as needed.
- Facilitates mentor scheduling with new hire for maximum learning.
- Will work as a production-based marketing representative fours days a week. Will work one day purely devoted to the above Team Lead duties and one or more other days before/after production shift as needed.
- Other tasks assigned by the management.
What are we looking for….
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- Able to work flexible schedules including mornings, evenings, weekends and holidays
- Excellent interpersonal and guest relations skills
- Minimum 6 months of Timeshare Marketing experience
- Thorough understanding of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 1 + year of demonstrated ability to train and motivate individuals in the sales field
- 1+ year of experience in a supervisory role in Timeshare/Vacation Ownership industry
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
