Together, We Can.
We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for owners/guest visiting our resort properties! We have open opportunities to provide you with an outstanding future as a part of our team.
What will I be doing?
As a Housekeeping Manager you would be responsible for performing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:
- Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department. Ensures equipment, supplies, and storage are accurately locked and secured.
- Orients and trains employees on departmental and position procedures and functions, ensuring employees are consistently meeting efficiency and safety standards.
- Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned. This includes but is not limited to: guest rooms, public common areas, outdoor areas, offices, etc.
- Assist with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department and assist with administrative tasks associated with maintaining accurate documentation, such as payroll timekeeping records, staff schedules, vacation hours, etc.
- Ensures that all laundry operations are within efficiency standards; ensures all in-house staff or outside contractors are performing according to HGVC standards.
- Investigates accidents and initiates accident reports. Recommends corrective action as the need arises.
- Advises management of any unresolved problems or concerns.
- Ensures departmental employees wear accurate designated uniforms at all times.
- Maintain and promote continuous communication and hospitality service among all members of the department, resort, and region.
- In conjunction with the Executive Housekeeper, supervises guest service ratings and directs efforts to maintain accurate standards
What are we looking for?
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
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High School/GED
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3-5 years of related experience.
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2+ years of Supervisory experience.
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
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BA/BS/Bachelor’s Degree
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5-7 years related experience
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4+ years supervisory experience
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
