Together, We Can.
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.
Here’s why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
What Will I be Doing?
The Lead Agent Title Operations is responsible for assisting the supervisor with team members and processes related to preparation, review and recording of ownership deeded documents for various projects in different jurisdictions. Collaborate with title underwriters, attorneys, other professionals, and internal departments as needed to support the GVT Leadership group and other Sales Services leaders. Works with management to institute and maintain policies and procedures for processes related to all related functions.
You are responsible for driving company success through performing the following tasks to the highest standards:
- Assist with answering questions from department employees as it relates to the various processes managed; and engage with external contacts (i.e., title underwriters, attorneys, etc.).
- Assist with the coordination of work assignment for team as needed.
- Assist with development, documentation and implementation of policies, process flows and procedures.
- Review existing policies and procedures with management and offer feedback regarding opportunities for improvement.
- Assist with interviews, on-boarding, training, assignment, setup of new team member and provide advanced training for existing team members.
- Assist Supervisor/Manager with running, creating, and maintaining monthly/quarterly/annual reports.
- Assist with the auditing of team member files for performance matrix purposes.
- Support GVT management with maintaining, monitoring, testing, scanning, and workflows as well as testing other technology related to departmental functions.
- Provide feedback to management to help ensure standard methodologies are in use.
- Look for opportunities to enhance technology.
- Work with management to provide cross training for personnel.
- Conduct any reasonable request by management of which the employee can perform.
- Promotes a positive work atmosphere.
- Performs other related duties as assigned.
What Are We Looking For:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- 1-3 years related experience
- Must possess excellent organizational skills.
- Must have good written, verbal & communication skills.
- Ability to multi-task under pressure.
- Perform title search and review.
- Enthusiastic teammate demeanor
- Detailed oriented.
- Proficient in MS Word, Excel, Power Point and Outlook.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
-
Benefits that support Team Member health and financial wellbeing.
-
Travel and hotel discounts for Team Members, family and friends.
-
A healthy work-life balance with PTO and flexible hours.
-
Team Member events that build camaraderie through fun activities.
-
An open-minded culture committed to diversity and inclusion.
-
Incentives for Team Members that exhibit excellence every day.
