Receptionist

Job ID: ADM000693Area of Talent: CorporateCategory: Administrative & GeneralShift: VariableLocation: Cromer, EnglandDate Posted: 10/02/2024Property: DRI Cromer Country Club

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What makes Hilton Grand Vacations unique?
Together, We Can.
We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.
Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!
Job Description

Full Time Receptionist – £11.77 per hour
Cromer Country Club, NR27 0DJ
 
What will I be doing?
 

As a Receptionist, you will be part of a team of motivated and skilled individuals, providing an effective and efficient function throughout the Resort reception department and looking after our loyal members who return repeatedly, to enjoy their holiday in these beautiful surroundings.  

Reporting to the Head of Reception the main job duties will include, but are not limited to:

•    Checking guests in and out of the accommodation, dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
•    Answering the switchboard in a timely and professional manner
•    General administrative duties and daily banking
•    Being the first point of contact for all guests ensuring the expectations are met if not exceeded
•    Promoting the resort and company through Social Media channels
•    General ad hoc duties as requested by your managers 

 

 
 

Qualifications

What are we looking for?
 
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
 
 
•    Previous experience in a similar role would be advantageous
•    The ability to multi task and work calmly under pressure 
•    A genuine, friendly, natural and outgoing personality
•    Good organisational skills and attention to detail
•    The ability to work on your own initiative as well as part of a team 
•    Have a ‘can do’ and positive approach 
•    Flexibility
•    Must be computer literate
 
 

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Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

  • Benefits that support Team Member health and financial wellbeing.

  • Travel and hotel discounts for Team Members, family and friends.

  • A healthy work-life balance with PTO and flexible hours.

  • Team Member events that build camaraderie through fun activities.

  • An open-minded culture committed to diversity and inclusion.

  • Incentives for Team Members that exhibit excellence every day.