Together, We Can.
We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!
As a Digital Experience Analyst, you will be responsible for executing email deployments and building automated workflows, supporting the ongoing growth of the organization through collaborating with cross-functional teams, finding solutions to technical issues and seeking opportunities to drive efficiency in tool.
Key Responsibilities
- Provide end-to-end e-mail campaign management and support in-tool
- Scheduling and deploying large volume emails
- Build appropriate email workflows and maintain workflow templates
- Manage reporting on campaign (ex: tracking, successful sends/failures/exclusions/opens/clicks etc.)
- Supporting the integrity of IP health and ISP reputation by reviewing reports, escalating concerns and taking measures to maintain health and reputation
Why do Team Members Like Working for us?
- Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
Job details
- Full-time
- Remote
Key Skills
- Experience working in digital marketing environments where e-mail channel is primary focus for targeting consumers
- Experience delivering to large audience volumes and segmentations
- Experience with email deliverability practices to maintain IP health
- Experience working with and building automated email campaigns in email service provider(s)
- Variable HTML and JavaScript knowledge
- Experience working with Adobe Campaign Classic and Salesforce Marketing Cloud
- Experience building complex workflows with automation and variable components
- Deep understanding and experience with customer journey mapping
Experience required
- BA/BS/bachelor’s degree
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
