Together, We Can.
• Ensure the daily wash of towels is attended to in-house and count /bag the bed linen for the collection by our external laundry provider
• Perform stock checks for Suite & Lodge Linen/towels etc
• Ensure linen & towel stocks are rotated
• Manage the work flow in the laundry and ensure laundry is working efficiently to meet business needs
• Manage and train Team Members to ensure their performance is to the standards required
• Allocate work duties to Team Members.
• Report and follow up on any machine defects or other maintenance issues
• Manage resort uniform stock and ordering as required
• Assist with the Lodge/Suite deep cleaning processes and any other projects as required
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to Resort brand standards at all times
• Support the Housekeeping Department Supervisory and Management Team
- Positive attitude & good communication skill
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Committed to delivering consistently high levels of quality standards of work and customer service
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Excellent grooming standards
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A successful track record of working with and managing a team would be preferred
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Strong organizational and analytic skills and attention to detail
- Experience of managing people, ideally, using a coaching style to ensure consistently high standards on a weekly basis
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Strong communication skills – A passion for delivering exceptional levels of guest service
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Proficiency with computers and computer programs, including Microsoft Office
- Experience in a similar position
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
