Together, We Can.
As an In House Marketing Pre-Arrival you would be responsible for driving company success through performing the following tasks to the highest standards:
- Make confirmation calls and welcome calls to all future arrivals
- Answer calls from guests who have booked reservations and respond to questions concerning their upcoming vacation
- Provide Sales Agents with qualified prospects for timeshare presentations as well as event participation.
- Provides general concierge services for all members, owners, and guests by offering area information and booking activities prior to guest arrival.
- Provides information & Incentives for guests to attend a sales presentation.
- Ensures guests meets minimum eligibility for gifts as provided or promotes a courtesy tour.
- Collects tour deposits and completes required paperwork accurately and completely for each tour with reservations.
Why Team Members enjoy working with us:
- Benefits package available on DAY 1 (medical, dental, vision and more)
- Paid Time Off and sick days distributed on DAY 1
- Our Go Hilton Team Member Travel Program offers highly discounted rates at Hilton hotels for Team Members and their family
- 401(k) with HGV matching enrollment on DAY 1
- Employee Stock Purchase Program available at discounted rates
- Tuition Reimbursement
- Internal Growth opportunities and employee recognition programs
- Perks at Work discount programs on numerous items and websites
- Industry-leading training continuous support
- And so much more!
What are we looking for?
- Minimum of 1-2 years of consumer sales/marketing experience.
- Excellent interpersonal and guest relations skills.
- Ability to work a flexible schedule.
- Professional appearance and demeanor.
- Be motivated and a self-starter.
- Detailed understanding of the local area.
- Ability to prioritize multiple tasks and balance priorities.
- Ability to accept rejection in a proactive manner.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
