Welcome Center Rep

職務 ID: 23269職務分野: Marketingカテゴリー: Marketingシフト: ロケーション: St Pete Beach, FL掲載日: 08/07/2026勤務地: BXG Tradewinds Resort


今後のイベント 当社のミッション キャリアアップ 当社の話題を見る 関連する求人情報 受賞実績

ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
As a Welcome Center Representative, you will serve as a key point of contact for vacation package guests and owners, ensuring a seamless arrival and check-in experience. You will assist with reservation management, tour scheduling, account updates, hotel confirmations, and guest inquiries while providing outstanding customer service. The ideal candidate is organized, detail-oriented, and passionate about creating memorable guest experiences in a fast-paced hospitality environment.
 

Schedule
Open availability required between Monday-Sunday
Weekend and holiday availability is required.

Benefits

Hilton Grand Vacations offers a competitive benefits package, which may include:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off
Employee Discounts
Career Growth and Development Opportunities
Additional company-sponsored benefits and programs

Hilton Grand Vacations is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Hilton Grand Vacations is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application process and employment lifecycle. If you require an accommodation, please contact the appropriate recruiting representative for assistance.

 

  • Welcome and assist guests upon arrival, ensuring a positive and seamless check-in experience.

  • Book, modify, and service reservations while providing accurate information and exceptional customer service.

  • Confirm and qualify guests for scheduled vacation ownership presentations.

  • Support tour manifesting and coordinate presentation schedules.

  • Rebook and reschedule missed or canceled tours as needed.

  • Update guest accounts and reservation information within company systems.

  • Confirm hotel accommodations and ensure reservation accuracy.

  • Address guest inquiries, concerns, and special requests in a professional and timely manner.

  • Provide local destination information, maps, directions, and recommendations to enhance the guest experience.

  • Communicate presentation qualifications during the booking, confirmation, and check-in processes.

  • Generate and distribute reports related to arrivals, no-shows, late arrivals, tour invitations, and daily booking activity.

  • Reconcile tour activities and provide updates to appropriate departments throughout the day.

  • Promote and sell attraction tickets, activity packages, and other vacation-enhancing products and services.

  • Support retail, hospitality, and ancillary revenue opportunities while maintaining a guest-first approach.

  • Maintain knowledge of Hilton Grand Vacations products, services, and promotional offerings.

  • チームメンバーの健康や財産形成を支援する福利厚生。

  • チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

  • 有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

  • 楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

  • 多様性と包含性に取り組む偏見のない文化。

  • 日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。

応募

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