Together, We can.
HGV now offers first day Benefits to our new employees!
We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Quality Assurance Specialist, you serve as the primary liaison between customers and the contractual aspects of their new purchases. This person assists with closing documents as a customer makes a decision to purchase our vacation ownership product. If you possess strong customer service skills and administrative experience, this opportunity could be an excellent fit for you!
Why You’ll Like it Here:
- Start Day One Strong – Medical, dental, and vision coverage from your first day
- PTO That Fits Your Lifestyle – Travel, recharge, or just relax
- Travel Like an Insider – Stay at Hilton properties starting at $40/night + dining discounts
- Get Paid Your Way – Early access to your paycheck with DailyPay
- Plan for Your Future – Automatic enrollment in our retirement savings plan
- Room to Grow – Real career advancement opportunities within the company
What You’ll Do:
- Ensure new owners comprehend their paperwork and contracts, guiding them through the reservation process and addressing any concerns to improve their confidence in their purchase.
- Take ownership of post-sale follow-up, minimizing cancellations and ensuring a smooth transition for new owners
- Collaborate closely with the Sales and Hospitality teams to uphold outstanding customer service standards.
- Offer technical support and advice to owners regarding product features and associated services.
What You’ll Bring:
- 1 or more years of customer service experience
- Active California notary public commission or ability to obtain a commission with 90 days
- High School Diploma/GED
- Ability to work flexible schedules to include mornings, evenings, weekends and holidays
- Strong ability to efficiently resolve complex customer service issues
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- More than 1 year of experience in notarizing contract documents
- BA/BS/Bachelor’s Degree
- Active California real estate license
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
-
チームメンバーの健康や財産形成を支援する福利厚生。
-
チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
-
有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
-
楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
-
多様性と包含性に取り組む偏見のない文化。
-
日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
