• Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
• Implements site inspections, permit hearings, planning meetings and event execution.
• Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
• Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
• Develops site-specific operations plans for all aspects of event production (traffic management & parking, waste management, pedestrian flow, emergency & medical services, etc.).
• Forecasts resource requirements and develop event staffing plans.
• Settles and supervises resource requirements for each event.
• Leads venue relations and expectations throughout the event production life cycle.
• Builds, maintains and implements schedules, budgets & event status.
• Sources venues; recommends and engages catering to implement quality event within predetermined budget.
• Negotiates agreements with outside providers and subcontractors to ensure lower cost & highest quality of service.
• Builds and submits purchase orders.
• Secures all vital permits for event execution.
• Builds and maintains positive relationships with event vendors.
• Coordinates with other departments to ensure the successful delivery of an event.
• Builds and distributes event itineraries and anticipates guest needs and exceeds their expectations.
• Prepares shipping/transport of event related supplies by placing orders for items from vendors.
• Researches and stays up-to-date on event trends.
• Provides outstanding customer service in accordance with the Company standards.

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.