To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Make appropriate job decisions by following standard department policies and practices. 
• Ability to work as part of a team and/or independently with minimal supervision.
• Must be able to work a flexible schedule: including nights, weekends, holidays, approved overtime and alternative schedules or shifts as requested by Management. 
• Computer proficiency in Microsoft Word, Excel and Outlook.
• Understand how to implement business strategies that are directed by management.
• Ability to interpret policies, procedures and manuals.
• Excellent customer service skills.
• Excellent time management skills, including the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to frequent changes.
• Ability to recognize an emergency situation and take appropriate action.
• Able to establish and maintain cooperative working relationships with internal and external customers.
• Ability to interpret and create spreadsheets.
• Strong analytical and problem solving skills.
• Able to perform a variety of duties, often of a different nature changing from one task to another, with impending deadlines and/or established timeframes.
• Ability to speak competently and confidently in a public setting. 
• Able to effectively perform job duties with frequent interruptions and/or distractions.
• Accurate cash handling skills (the ability to count currency, make and count back change).
• Ability to consistently practice and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.