ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
Hilton Grand Vacations is looking for an Asst Director of Housekeeping to join the Cancun Resort Las Vegas team. Apply now to join our journey to success!
Our resort boasts 446 units, including spacious, well-appointed villas and penthouse suites. Guests can enjoy a cascading waterfall, four water slides, a grand swimming pool, and a poolside café for family fun. Additionally, a full range of spa services is available for those looking to escape and relax!
Here’s why you will love It here:
- Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
Main Responsibilities:
As an Asst Director of Housekeeping you will be responsible for driving company success through performing the following tasks to the highest standards:
- Assist the Director of Housekeeping with coordinating and managing all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards
- Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
- Assist in ensuring that an accurate inventory of linens and supplies is maintained
- Ensures carpet and floor maintenance program is in compliance to standards
- Ensure all assets, equipment, supplies and storage are accurately locked and secured
- Assist with hiring, training, coaching of all staff under the direction of the housekeeping department and performs administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
- May investigate accidents and initiate accident reports, recommending appropriate corrective action
- Ability to lead, direct and inspire team members to reach goals and objectives of department and HGV
- Ensure all departmental staff is working safely and in accordance with OSHA regulations
- Knowledge of proper use of all cleaners and cleaning equipment.
- Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands.
- Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
- Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.
- May be required to do other duties and special projects as assigned by your leader.
Key experience and Qualifications:
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- Excellent Organizational and interpersonal skills.
- Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
- Takes the right steps at the right pace to produce the right results.
- Builds confidence in self and others with honest and dependable interactions.
- Able to work a flexible schedule, including nights, weekends, and holidays.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Main Responsibilities:
As an Asst Director of Housekeeping you will be responsible for driving company success through performing the following tasks to the highest standards:
- Assist the Director of Housekeeping with coordinating and managing all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards
- Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
- Assist in ensuring that an accurate inventory of linens and supplies is maintained
- Ensures carpet and floor maintenance program is in compliance to standards
- Ensure all assets, equipment, supplies and storage are accurately locked and secured
- Assist with hiring, training, coaching of all staff under the direction of the housekeeping department and performs administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
- May investigate accidents and initiate accident reports, recommending appropriate corrective action
- Ability to lead, direct and inspire team members to reach goals and objectives of department and HGV
- Ensure all departmental staff is working safely and in accordance with OSHA regulations
- Knowledge of proper use of all cleaners and cleaning equipment.
- Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands.
- Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
- Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.
- May be required to do other duties and special projects as assigned by your leader.
Key experience and Qualifications:
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- Excellent Organizational and interpersonal skills.
- Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
- Takes the right steps at the right pace to produce the right results.
- Builds confidence in self and others with honest and dependable interactions.
- Able to work a flexible schedule, including nights, weekends, and holidays.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
