Why do team members like working for us:

• Driven hourly base pay
• Daily Pay* – get your earned pay any time before payday
• Quarterly Bonuses**
• Benefits on day one
• Discounted Hilton hotel rates worldwide – 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule Details: 11 PM – 7 AM

Are you someone who loves challenges and possesses strong problem-solving, troubleshooting, and accounting reconciliation skills? Possess the ability to handle concerns with guests with outstanding customer service and hard work in everything you do.

What will I be doing?

The position leads all aspects of the auditing, posting, and balancing of daily financial transactions to support the resort’s continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.

• Keeping hotel financial records in order
• Processing invoices, transactions, room charges, refunds, etc.
• Preparing and distributing employee checks
• Verifying that all accounts are balanced and supported by documentation.
• Checking guests in and out of the hotel
• Responding to guests needs, requests, and complaints
• Answering the phone and making reservations
• Summarizing each night’s operations and listing any follow-up tasks for management
• Following End of Day procedures.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

**Quarterly bonus is not guaranteed

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School diploma/GED
• 1 years of related experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.