Common Area Attendant

Envision working at a Caribbean-inspired resort that sits just steps from the lively Virginia Beach Boardwalk and is a stone’s throw away from the ocean. As a Common Area Attendant, you will ensure all public areas are clean and maintained according to standards. You will also provide excellence in service for guests and owners while on the property, respond to guest inquiries and needs. You will also follow brand standards at all times and demonstrate commitment and dedication to our service culture and HGV values.

Shift: 3pm – 11pm OR 4pm – 11pm

Responsibilities:

• Cleans guest corridors, landings, stairwells, vacuums, carpet cleaning and heavy cleaning of all assigned units, offices and public areas, assists in furniture moves in compliance with all standards of quality and productivity.
• Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
• Promptly turns in all lost and found items after being properly tagged and identified. 
• Perform general cleaning duties in public areas (i.e., wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins), and general dusting and deep cleaning of public areas. 
• Maintain the cleanliness of the Lobby; ensure all glass doors are clean /spotless. The accurate stock level of supplies in public area restrooms and fitness center 
•  Maintain cleanliness and proper stock levels of supplies in public area restrooms. 
• Promptly report any repair or engineering requests 
• Greet guests immediately with friendly/sincere acknowledgment. 
• Provide customer service to guests, including providing information about resort services, activities, and local attractions. 
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, 
• Completes all required Company training/compliance courses as assigned. 
• Adheres to Company standards and maintains compliance with all policies and procedures.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Able to lift to 75lbs, and push/pull carts of 150lbs.
• Basic language communication skills in order to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Ability to tolerate environmental factors such as humidity, cold, dust, and noise
• Flexible schedule – able to work varied days and shifts to include weekend and holidays. 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in housekeeping

Why do Team Members Like Working for us?

• Day One Benefit 
• Motivating base pay
• Recognition Programs and Rewards
• Discounted Travel Programs 
• 401(k) program with company match
• Paid Time off and Paid Sick Days
• Paid Parental Leave 
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities