Together, We can.
Job Details
General supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The Reception Representative will represent Bluegreen professionally at all times in both appearance and communication with guests and fellow associates.
-Greet all guests in a warm and professional manner.
-Bilingual in both English and Spanish
-Understand and follow all processes as outlined in the Guest Training Manual SOP.
-Maintain a positive working relationship with Sales, Marketing and Admin.
-Distribute and collect Guest Registration Forms assisting guests with any questions they may have.
-Accurately assign guests to a Sales Representative in the order they arrive.
-Ensure all information is updated in Concierge from the guest registration within a timely fashion.
-Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.
Requirements:
High school diploma or equivalent
Bilingual in both English and Spanish
1 year of general office experience.
Ability to type 45 wpm
1 year Customer Service experience
Intermediate knowledge of MS Office applications
Must be willing to work weekends
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
応募
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