Together, We can.
- Responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards.
- Provides customer/marketing services to all guests projecting a professional company image. After the guests check in you will conduct in room calls to owners, renters and exchanges to book them on a presentation if they were not captured at face to face at check in.
- Assists in the implementation and tracking of current bookable arrivals staying on property.
- Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour.
- Completes required paperwork accurately and completely for each tour and only booking tours into appropriate tour times available.
- Confirms appointments with guests to ensure tour reservations and maximize show rate.
- Distributes only HGV authorized information, collateral and materials. Maintains location operating standards.
- Reviews production reports and notifies manager of any challenges.
- Follows gifting procedures to ensure costs are met monthly.
- Contacts appropriate management with any guest issues.
- Invites and books non owners to come back and stay on a promotional package.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
応募
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