– ヒルトン・グランド・バケーションズffeliciano2025-01-21T13:52:17-05:00

今後のイベント Japan 当社のミッションキャリアアップ当社の話題を見る関連する求人情報受賞実績

当社について

ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.

当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！

仕事内容

クラブ＆オーナーサービス・ジャパンは、日本や韓国などのオーナー様に対し、ヒルトンバリューを体現し、最高のオーナーサービスの提供を担当します。

クラブカウンセラーは、次の業務を担当します。

• 受電またはメール等によるオーナー様からの予約の受付、ご意見、プログラムや年会費等に関するお問い合わせへの回答を効率よく対応する

• 発電またはメール等において、オーナー様にプログラム利用の促進、バケーションのプランニングのお手伝いや問題の解決を行う

• 各電話応対後、VOICE システムにオーナー様との応対内容のサマリを、英語で入力する

• その他、マネジメントよりアサインされる業務を担当する。

Required Qualifications

•優れたコミュニケーションスキル(お客様に失礼の無い礼儀正しい言葉遣い)

•英語入力可能なレベルのコンピュータースキル

•詳細への注意力、自己動機付け、問題解決スキル。

•自発的に学び、積極的に物事に取り組む姿勢のある人。

•環境の変化に適応するスキル。

•日本語(読み書きともに流暢)/英語(基礎会話レベル)。

Preferred Qualifications

• インバウンドコールセンターでの最低 2 年以上のプロフェッショナルカスタマーサービス経験。

• 旅行業界などの経験

• 接客スキル

Education

• High school/GED

License/ Certificates

• 日本での就業許可

Years of related experience

• 0-3

待遇・福利厚生

チームメンバーの健康や財産形成を支援する福利厚生。
チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
多様性と包含性に取り組む偏見のない文化。
日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。

応募

Thank you for filling out the form.

名*

姓*

ユーザー名 / Eメール*

シティ

状態

国

関心分野

Yes, I wish to be contacted with career marketing and Job Alerts from Hilton Grand Vacations.

はい、利用規約とプライバシーポリシーに同意します。利用規約 and 個人情報保護方針*

Team Member Apply

まだ応募する準備が出来ていませんか？

今後のイベント

Mark Wang, President and CEO

At Hilton Grand Vacations, our goal is to inspire people to go further and share more.

In 1992, we entered the vacation ownership industry in Florida as a joint venture between Hilton Hotels Corporation and Grand Vacations Limited. The following year, we moved our headquarters from Fort Myers, Florida to Orlando, Florida. In 2003, we launched our Japanese sales center in the heart of Tokyo, and to this day, we remain one of Japan’s most successful vacation ownership companies with more than 55,000 Owner families across the country.

Twenty-five years later, we have opened resorts in a variety of desirable vacation destinations, including Las Vegas, Hawaii and New York, extending our unique vacation ownership lifestyle to guests around the world and making a quarter-century legacy of providing cherished vacation memories.

Joining our company means pursuing an exciting career with the promise of continued excellence and grand growth. We have created a culture of Hospitality, Integrity, Leadership, Teamwork and Ownership, and we welcome all those who share our passion for delivering exceptional guest experiences.

We hope to welcome you as a Hilton Grand Vacations Team Member in the near future.

Good luck in your job career search,

Mark Wang

Hilton Grand Vacations CEO and President

ビデオトランスクリプト

当社のミッション

何よりも、ひとを想うチームメンバーは支え合う家族のような存在にお客様は大切なオーナー様にそしてオーナー様はいつも、私たちの活動の中心に。

キャリアアップ

HGVでのキャリアアップの可能性

Nour Hafid

Michael Schaeffer

Yuriko Colton

Suleiman Kassar

Rachel Kaufman

Laine West

ヒルトン・グランド・バケーションズの会社格付

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Exploring the world with friends has never been easier, thanks to HGV travel perks! Living the dream, one unforgettable destination at a time. Join Team Member Danny S. on his adventure in sunny Tampa, FL!

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The Queen City Team Member Jessica G. takes us along for a fun weekend of Charlotte adventures — all thanks to some epic travel perks. Where to next? #LifeAtHGV

At the 2025 ARDA Awards Program, we made our mark by taking home a record-breaking 18 awards. For the third consecutive year, HGV proudly took home two distinguished ARDA Circle of Excellence (ACE) Awards. First, the ACE Culture and Belonging Award highlights our unwavering commitment to “Putting People First.” Second, Maui Bay Villas, a Hilton Grand Vacations Club received the esteemed ACE Resort of the Year Award, a tribute to the excellence of our HGV hospitality and Hawaii Team Members. Year after year, we take great pride in having our achievements and exceptional team recognized. See the full list of HGV ARDA winners: https://my.hgv.com/3E7rv7Q #LifeAtHGV

We made history at the 2025 American Resort Development Association (ARDA) Awards Program by securing an HGV-record-breaking 18 awards, celebrating our resorts and Team Members. For the third straight year, HGV also earned two prestigious ARDA Circle of Excellence (ACE) Awards. The distinguished ACE Culture and Belonging Award celebrates our pledge to “Putting People First,” while Maui Bay Villas, a Hilton Grand Vacations Club captured the coveted ACE Resort of the Year Award, honoring our incredible Hawaii team. We are proud to be recognized for our accomplishments and the stellar team that works to achieve greatness year after year. #LifeAtHGV

Guided by our commitment to mālama and #HGVServes, a group of Waikoloa Team Members lent their time and effort to prepare and serve 741 meals to those in need. The team also helped at the church's thrift store, sorting donations and organizing the space. We're proud to make a positive impact and strengthen our bond with the Waimea community. "Serving is what our teams do best, and we're always thrilled when we're able to serve those in our communities," said Freddy L., general manager of Ocean Tower. "These are our neighbors and community members who take care of us everyday, so we're eager to be able to do the same for them and provide warm meals. This is the second time we're supporting St. James, and we look forward to doing it many more times."

8 2

Some of our favorite moments from this build

The 15th Annual Women’s Build was one of the highlights of our month. We partnered with Habitat for Humanity Greater Orlando & Osceola County to work on a new home for a local Orlando family. As we continue volunteering with Habitat for Humanity, our commitment to uplifting women and strengthening communities worldwide continues to flourish. Until next time! #HGVServes

Some of our favorite moments from this build

The 15th Annual Women’s Build was a true highlight this month. Our Women’s TMRG joined forces with @habitatorlandoosceola to prep a new home for a local Orlando family. Now in our fourth year with this inspiring initiative, we continue to uplift women and strengthen our communities. Until next time! #HGVServes

16 4

In honor of Women’s History Month, Hilton Grand Vacations proudly partnered with Habitat for Humanity Greater Orlando & Osceola County for their 15th Annual Women’s Build. As part of this initiative, #HGVServes volunteers worked on landscaping, planted a tree and helped lay sod to support a local woman and her family in their journey towards homeownership. This marks our fourth year participating in the Women’s Build, continuing our ongoing commitment to empowering women and giving back to our communities. It was an honor to join HGV’s Women’s Team Member Resource Group (TMRG) and fellow Team Members to make a meaningful impact and celebrate the power of coming together to build a brighter future.

We proudly partnered with @habitatorlandoosceola for the 15th Annual Women’s Build, where #HGVServes volunteers, alongside members of the Women’s Team Member Resource Group (TMRG), supported a local woman and her family by landscaping, planting a tree and laying sod at the site of their new home. This marks our fourth year participating in the initiative, showcasing our commitment to empowering women and strengthening our communities. We look forward to continuing efforts that make a positive and lasting difference in the Orlando community and beyond!

HGV is participating in the @americanredcross Extended Giving Day! This year, Hilton Grand Vacations will match public donations of up to $50,000. Your support and contributions can make a difference for families in crisis. Let’s honor Red Cross Month by coming together for a greater cause. Click the link in our bio to donate and share the love!

#HGVServes #GivingDay #RedCrossMonth

March is Red Cross Month, and we’re excited to participate in the American Red Cross Extended Giving Day! Today only, Hilton Grand Vacations will match public donations dollar-for-dollar up to $50,000. Your generosity goes twice as far as providing relief and hope to those most in need. Donate now and join us in making a bigger impact on our community: https://my.hgv.com/3XB2mcp #HGVServes #GivingDay #RedCrossMonth

We are beyond thrilled to announce that we've been awarded the USA Today Top Workplaces Award for the second year in a row! This incredible achievement is all thanks to our outstanding Team Members and the amazing collaborative work culture we have built together. Come join our team and see for yourself why we are one of the best places to work. Click the link in our bio for more information. #LifeAtHGV

当社の話題を見る

アワードおよび表彰

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2022年ホテル＆トラベル業界で Adoption-Friendly Workplace (養子縁組の補助・育児休暇をサポートする職場）のベスト２に選ばれました

2020 年ホテル & 旅行業界で採用しやすい職場の第 1 位にランクイン

ARDA ACE 年間最優秀雇用者

モーグルトップ 100 イノベーター：ダイバーシティ＆インクルージョン部門 2018年

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2018

Specialist Member Experience

当社について

仕事内容

待遇・福利厚生

当社について

仕事内容

待遇・福利厚生

応募

今後のイベント

Upcoming Events

MICHIKO

Senior Club Counselor

当社のミッション

キャリアアップ

Nour Hafid

Michael Schaeffer

Yuriko Colton

Suleiman Kassar

Rachel Kaufman

Laine West

Nour Hafid

Michael Schaeffer

Yuriko Colton

Suleiman Kassar

Rachel Kaufman

Laine West

ヒルトン・グランド・バケーションズの会社格付

当社の話題を見る

アワードおよび表彰

Specialist Member Experience

当社について

仕事内容

待遇・福利厚生

当社について

仕事内容

待遇・福利厚生

この仕事を共有する

応募

今後のイベント

MICHIKO

Senior Club Counselor

当社のミッション

キャリアアップ

Nour Hafid

Michael Schaeffer

Yuriko Colton

Suleiman Kassar

Rachel Kaufman

Laine West

Nour Hafid

Michael Schaeffer

Yuriko Colton

Suleiman Kassar

Rachel Kaufman

Laine West

ヒルトン・グランド・バケーションズの会社格付

当社の話題を見る

関連する求人情報

アワードおよび表彰