– ヒルトン・グランド・バケーションズffeliciano2024-10-24T07:55:30-05:00

今後のイベント当社のミッションキャリアアップ当社の話題を見る関連する求人情報受賞実績

当社について

ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.

当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！

仕事内容

Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
A people-first culture
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
Perks at work: Employee Pricing platform
Employee Assistance Program that supports your physical and mental well-being.
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!

What Will I be Doing?

The Inbound Collector will be responsible for handling inbound calls on any past due mortgage and/or maintenance accounts, to include third party service and collecting via phone and mail. The position will emphasize the handling/collecting of inbound calls. While remaining complain with all Federal and State Laws. This position is also required to assist owners with the general understating of the terms and conditions relation to their ownership and contracts. The collector will also be expected to be certified in both call skill sand Debt Collections Practices Act (FDCPA). The inbound collector may be required to spend less than 30% of their time handling owners.

· Perform all collection activity in accordance with company and Federal regulations. Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management

· Maintain required levels of phone activity, contact percentages and other key performance indicators provided by financial management

· Legally, ethically and confidentially handle any correspondence and/or payments received

· Maintain systematic and organized support documentation related to the handling of any owner account. Request skip tracking as necessary

· Assist all members of collections staff with daily process a d procedure when required

· Carry out any reasonable request by management

· Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership

· Completes all required Company training/compliance courses as assigned

· Adheres to Company standards and maintains compliance with all policies and procedures

· Performs other related duties as assigned

資格・経験

Qualifications

What Are We Looking For:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

· Effective Communication skills

· Ability to handle pressure and remain calm with customers

· Knowledge retention and recall providing accurate information to customers

· Problem solving

· Team player

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.