Front Desk Clerk

職務 ID: FRO005479職務分野: Resort Operationsカテゴリー: Guest Services/Operationsシフト: Night Jobロケーション: Pigeon Forge, TN掲載日: 12/18/2024勤務地: DRI Sunrise Ridge


今後のイベント 当社のミッション キャリアアップ 当社の話題を見る 関連する求人情報 受賞実績

ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
Job Description

Work for a winning team that now offers Day One Benefits and Daily Pay*

 

Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future.

 

We are looking for a Full Time Front Desk Clerk to join our team at Sunrise Ridge, an outstanding resort located at the doorstep of America’s most visited national park. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. The primary schedule will be 2.30pm to 11pm.

 

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an extraordinary opportunity for you!

 

Here’s why you will love it here:

  • Positive Team Environment
  • A people-first culture
  • Team-Spirited coworkers
  • Recognition Programs and Rewards
  • Discounted hotel rates worldwide!
  • 401(k) program with company match.
  • Paid Time off and Paid Sick Days
  • Employee stock purchase program
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more! 

 
Main Responsibilities: 

  • Greets guests and owners on arrival.
  • Check in/out guests.
  • Generates folio and collects payments.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
  •  Answering phones and directing calls.
  • Other duties as assigned by your leader. 

Qualifications

What are we looking for:

  • Proficient English language
  • Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
  • 6 months Customer Service Experience.
  • Open and flexible availability, including weekends and holidays.
     

Preferred, but not required:

  • Front Desk/Guest Services Agent
  • Cash/credit card transactions
  • Resort Hospitality or related industry
     

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

 

* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • チームメンバーの健康や財産形成を支援する福利厚生。

  • チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

  • 有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

  • 楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

  • 多様性と包含性に取り組む偏見のない文化。

  • 日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。