Together, We can.
§ Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
§ Provides excellence in service while checking owners and guests in and out of the property.
§ Provides switchboard and concierge services.
§ Must be able to provide information regarding local areas of interest for guests.
§ Liaises and assists all other departments as needed or assigned.
§ Administer all Company policies, procedures and standards.
§ Ensures all duties on daily task list are completed and other related duties as required.
§ Supports all food & beverage and Member Animation programs or initiatives.
§ Performs cash and credit card handling duties.
§ Handling guests complaints and concerns in an efficient and timely matter, otherwise referring the matter to management.
§ Excellent oral and written communication skills.
§ Computer skills, ability to compose and create emails, letters and memos.
§ Responsible for securely issuing and consistently tracking keys for Members and Guests which may also include keys issued to and tracked for housekeeping and contractors/suppliers.
§ Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
§ Covers Night Audit shifts as required.
§ Follow up on Lost & Found and Daily Log for any outstanding issues. Takes action as required and instructed.
§ Willingly assists with other related tasks as required to facilitate daily operations or unusual circumstances.
§ Performs other related duties as assigned.
COMPENSATION:
$23.00 per hour. Eligible employees may receive a quarterly “SALT” bonus if the property achieves established performance measures.
- Our Mission and Values
- Internal growth opportunities
- Being part of an industry leader in the hospitality field
- Benefits include extended health & dental and vision coverage
- Short term and long term disability benefits
- Employee Assistance Program
- Choice of ski pass or wellness allowance
- Group RRSP
- Team Member and Family Travel Program providing reduced hotel room rates!
§ High School Diploma or equivalent.
§ Front Desk or Concierge Experience preferred.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
