Manager Food & Beverage

職務 ID: FOO001870職務分野: Resort Operationsカテゴリー: Food & Beverageシフト: Day Jobロケーション: Celebration, FL掲載日: 10/01/2024勤務地: Mystic Dunes, a Hilton Vacation Club

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ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

What Will I be Doing?

The Manager Food & Beverage is responsible for the overall management and operation of all food and beverage outlets within the resort. This includes supervising the development and implementation of food and beverage strategies, ensuring exceptional guest service, and driving profitability.

You are responsible for driving company success through performing the following tasks to the highest standards:

  • Food and Beverage Strategy Development: Develop and implement inclusive plans for food and beverage that align with the resort’s overall goals and objectives.
  • Operations Management: Supervise the daily operations of all food and beverage outlets, including restaurant, bars, and in-room dining.
  • Financial Performance: Monitor and analyze financial performance, including revenue, cost of goods sold, labor costs, and profitability.
  • Menu Development: Collaborate with culinary teams to develop and implement innovative menus that meet guest expectations and drive revenue.
  • Guest Service: Ensure outstanding guest service by training and motivating staff to provide personalized experiences. Meets or exceeds guest happiness survey score goals.
  • Staff Management: Recruit, hire, train, and develop a high-performing food and beverage team.
  • Inventory Control: Manage inventory levels to minimize waste and optimize costs.
  • Purchasing: Works with approved suppliers to increase discounts and acquire the best pricing and quality of products.
  • Compliance: Ensure compliance with all applicable food safety, health, and sanitation regulations.
  • Compliance: Ensure compliance with state and federal liquor laws and regulations.
  • Training: Completes and oversees departmental completion of all required Company training/compliance courses as assigned and on time.
  • Marketing and Promotions: Implementing marketing strategies to attract new customers and retain existing ones. Managing the restaurant’s online presence and social media.
  • Lead all aspects of Banquets from marketing, sales performance, client management and event execution.
  • Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Other related duties as assigned.

Qualifications

What Are We Looking For:

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

  • 5-7 years related experience
  • 4+ years management experience
  • BA/BS/Bachelor’s Degree
  • Ability to perform well under pressure of meeting production schedules and timelines for guests’ satisfaction.
  • Ability to use all senses to ensure food quality standards is met.
  • Ability to comprehend good quality products and maintain consistency on all finished products.
  • Basic mathematical skills, to include weights and measures.
  • Understand how to develop and implement business strategies.
  • Proficiency in understanding and crafting policies, procedures and manuals.
  • Excellent customer service skills.
  • Skilled in prioritising tasks; ability to coordinate and manage multiple responsibilities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency and takes appropriate action.
  • Able to establish and maintain a collaborative working relation.
  • Proficient with Microsoft Office applications.
  • Able to use good judgment and work independently, with minimal direction.
  • Strong analytical and problem-solving skills.
  • Able to change from one task to another of a different nature, with impending established timeframes.
  • Performs well with frequent interruptions and/or distractions.
  • Must be of legal age to sell/serve alcohol.
  • Cash handling skills (the ability to count currency, make and count back change).

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

  • Previous hotel/resort F&B leadership experience
  • Previous Banquet leadership experience

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • チームメンバーの健康や財産形成を支援する福利厚生。

  • チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

  • 有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

  • 楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

  • 多様性と包含性に取り組む偏見のない文化。

  • 日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。