Together, We can.
We are looking for three Billing Support Partners, to join our team working in a fast-paced environment providing support to our European members on a temporary basis, during our Annual Billing season. The ideal candidates will have competent computer and data entry skills, office experience and a high level of attention to detail, effective organisational and communication skills (both written and interpersonal) and experience of providing excellent customer service.
ESSENTIAL JOB FUNCTIONS
· Processing and setting up direct debits on the company’s internal system
· Processing Credit/Debit card payments
· Receiving all cheque payments and processing payments in the system, in addition to preparing and sending batches to the bank
· Communicating with members by telephone, email or post
· Recording, sorting and distributing all incoming/outgoing post
· Data entry onto the company database
· Sending Advance Notices and Loan Agreements in the post when new direct debits have been setup in the system
EXPERIENCE
· Prior experience working in an office environment using Microsoft applications
SKILLS & ABILITIES
· Computer proficiency in Microsoft Word, Excel, Teams and Outlook
· Excellent customer service skills
· Effective communication skills
· Excellent attention to detail
· Maintaining a high level of focus although there may be both interruptions and distractions
HOW TO APPLY
To apply please send your CV to ukrecruitment@hgv.com. Interviews will take place in October, and we are looking for the successful candidates to commence employment on Monday, 4th November.
JOB TYPE
· Full-time, Temporary between two and three months
BENEFITS
• Benefits that support Team Member health and financial wellbeing, including eligibility to an Employee Assistance Programme giving employees 24-hour access to unlimited 1-2-1 counselling, wellbeing support and guidance
• Hotel discounts for Team Members, family, and friends
• An open-minded culture committed to diversity and inclusion
• Career Progression through online learning and training programmes
• Encouraging networking with colleagues
• Access to discounts and savings across major retailers through our perks at work scheme
SCHEDULE
· 37 hours per week
· 8.5 hour shifts (including 1 hour unpaid break)
· 5 days per week, Monday-Thursday 09:00-17:30 and Friday 09:00-17:00
WORK LOCATION
· This role will be based in our Lancaster office
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
