Together, We can.
§ Embraces Embarc’s Leadership Best Practices and Mission to help our Members create the best vacations of their lives
§ Provides our Members and Guests with Authentic service
§ Ensures all Members and Guests are welcomed and registered to Embarc and acts as an ambassador of Embarc
§ Provides daily room inspections prior to check-ins according to our standards.
§ Provides switchboard and concierge services
§ Must be able to provide information regarding local areas of interest for guests
§ Liases and assists all other departments as needed or assigned
§ Administer all Club policies, procedures and standards
§ Ensures all duties on daily task list are completed and other related duties as required
§ Supports all food & beverage and Member Animation programs or initiatives
§ Performs cash and credit card handling duties
§ Handling guests complaints and concerns in an efficient and timely matter, otherwise referring the matter to management
§ Excellent oral and written communication skills
§ Computer skills, ability to compose and create emails, letters and memos
§ Responsible for securely issuing and consistently tracking keys for Members and Guests which may also include keys issued to and tracked for housekeeping and contractors/suppliers
§ Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
§ Follow up on Lost & Found and Daily Log for any outstanding issues. Takes action as required and instructed.
§ Willingly assists with other related tasks as required to facilitate daily operations or unusual circumstances
§ Performs other related duties as assigned
- Our Mission and Values
- A people-first culture
- Internal growth opportunities
- Being part of an industry leader in the hospitality field
- Employee Assistance Program that supports your physical and mental well-being
- Wellness allowance
- Recognition Program and Rewards
- Team Member and Family Travel Program providing reduced hotel room rates!
§ High School Diploma or equivalent.
§ Front Desk or Concierge Experience preferred.
-
チームメンバーの健康や財産形成を支援する福利厚生。
-
チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
-
有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
-
楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
-
多様性と包含性に取り組む偏見のない文化。
-
日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
