Marketing Representative, Pre-Arrival

New Marketing Representative, Pre-Arrival may be eligible for sign on bonus up to $1500 based on your experience! 

As a Marketing Representative, Pre-Arrival you will be responsible for providing exceptional customer service while booking qualified timeshare tours for our owners and guests.

HERE’S WHY YOU’LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Marketing Representative, Pre-Arrival have a targeted annual earnings of $100,000 per year, with some Team Members earning substantially more based on their individual performance. 
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

SCHEDULE DETAILS:
Our Marketing Representative, Pre-Arrival will work a flexible schedule to include weekends and holidays.

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Contact Owners and guests through multiple touch points, such as outbound calls and email offer the opportunity to preview Hilton Grand Vacations property through a direct booking of timeshare appointments prior to the guest arrival.
• Manage call list provided and make required number of outbound phone calls per day to meet production requirements
• Sell local tours and activities while performing exceptional vacation planning concierge services.
• Promote HGV Ultimate Access events.
• Remote work a possible option depending on business need, meeting IT and work space qualifications and meeting minimum performance standards.
• Proactively works with management to resolve any customer related challenges that may arise.
• Willing and able to complete any reasonable request from management. 
• Completes other administrative duties and tasks, as assigned by management