Bellperson On Call

職務 ID: FRO004737職務分野: Resort Operationsカテゴリー: Guest Services/Operationsシフト: On Callロケーション: Las Vegas, NV掲載日: 07/02/2024勤務地: Elara, a Hilton Grand Vacations Club

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ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
Job Description

In search of an individual with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest

This is a hybrid position and will include Bell and Valet tasks!

 

Bellperson & Valet Attendants are the first to greet and escort owners/guests

Responsibilities:

  • Greet & assist every guest and create a memorable arrival and departure experience.
  • Know and use members names, preferences, and and develop a personal connection with each member.
  • Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. 
  • Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests 
  • Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). 
  • Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate.
  • Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Qualifications

Qualifications:

To fulfill this role optimally, applicants possess the following minimum qualifications and experience:

  • Current and valid State Driver’s License
  • 6 months +of Customer Service experience
  • Self-starting personality with an even disposition
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 6+ years prior Bellperson & Valet experience
  • Resort and Hotel hospitality industry experience

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • チームメンバーの健康や財産形成を支援する福利厚生。

  • チームメンバーやご家族、ご友人向けの旅行および宿泊割引。

  • 有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。

  • 楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。

  • 多様性と包含性に取り組む偏見のない文化。

  • 日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。