Together, We can.
Under general supervision, the House Person performs guests service needs, linen delivery and stocking, trash pick-up, guest room deliveries and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, provincial, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests
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Assists with carpet cleaning and deep cleaning of suites, as assigned.
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Maintains stock of laundry and storage areas; organized and clean.
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Provides assistance to guest requests or concerns, may require esclation to management.
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Completes all in-house laundry for the resort to include stock, deliver and gathering of linens.
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Assists in maintaining a safe work environment for all team members and guests through visual inspection of common area(s) during shift.
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Reports all maintenance deficiencies to the Engineering department providing work order submitted into the Synergy system. Written work orders where Synergy is unavailable.
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Maintains daily log of duties performed during the course of each shift.
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Delivers items as required to guest suite per QA (Quality Assurance) standards.
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Picks up trash and ensures recepticles are clean at all times.
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Provides assistance as required to all members, owners and guests per QA standards.
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Cleans rooms on occasion when business volumes dictate.
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Covers graveyard shifts as required.
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Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.
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Excellent customer service skills.
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Ability to take initiative and effectively adapt to changes.
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Recognizes an emergency situation and takes appropriate action.
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Able to establish and maintain a cooperative working relation.
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Able to use sound judgment; work independently, with minimal supervision.
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Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
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Performs well with frequent interruptions and/or distractions.
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Ability to consistently demonstrate and maintain the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。














