Production

• Responsible for personal performance metrics.

• Responsible for team performance metrics.

• Assist with closing of tours for other pre-arrival marketing team members.

   

Executes Strategy

• Execute tactical marketing plans as set by Marketing Leadership to exceed plan; tour flow; cost/sales, efficiency, and net volume targets for local Marketing.

• Train & onboard marketing team members.

• Champion Hilton quality customer care culture throughout all Marketing channels.

Drives Execution

• Handle marketing related guest issues.

• Assist with tour or marketing related issues.

• Handle Administrative tasks including data management and scheduling. 

   

• Build and Lead Talent 

• Assist with ongoing training to increase production.

• Proactively seek and schedule ongoing workshops and training sessions to support maximum production, team building and corporate culture.

Drive for Results

• Monitor the Marketing Coordinator’s sales pitch and customer interactions.

• Facilitate IH marketing initiatives on the floor.

• Responsible for ensuring all marketing initiatives are being delivered.

• Create and foster and motivated team environment out in the field.

Overall

• Must be available to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs.

• Carries out all reasonable requests by management.