ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
We are seeking a Sales Gallery Coordinator to join our dynamic team at Hilton Grand Vacations. In this role, you will play a vital part in ensuring a warm and welcoming environment for our guests and owners. Your responsibilities will include efficiently assigning guests to sales executives, managing incoming calls, and maintaining a meticulous record of tour assignments. Additionally, you will oversee inventory management, supervise financial transactions, and coordinate transportation services for an exceptional guest experience. Join us and be a part of our award-winning team, recognized for our innovation, quality, and growth in the vacation ownership industry.
- Courteously greet guests and create a positive environment, supporting the sales team.
- Efficiently assign guests to sales executives using a strategic rotation system.
- Manage incoming telephone calls and provide knowledgeable responses to inquiries.
- Accurately log tour assignments in the HGV system and maintain detailed tour information.
- Update and interpret tour rules, ensuring the integrity of the sales process.
- Conduct inventory management to maintain a well-stocked and inviting café and refreshment area.
- Supervise financial transactions, including reimbursements and premium balancing.
- Coordinate with the transportation team for seamless guest pick-up and drop-off services.
- Ensure guest happiness and a memorable atmosphere through exceptional customer service.
- Maintain a high level of organization and attention to detail in all tasks.
- Excellent customer service skills and a friendly, welcoming demeanor.
- Strong organizational skills and the ability to manage multiple tasks.
- Attention to detail and a commitment to accuracy in record-keeping.
- Effective communication skills, both verbal and written.
- Proficiency in using computer systems and software, including the HGV system.
- Ability to work independently and as part of a team, supporting the sales team’s goals.
- A positive and enthusiastic attitude, with a passion for delivering exceptional guest experiences.
- Previous experience in a customer-facing role or in a similar sales environment is preferred.
- Basic knowledge of inventory management and financial transaction supervision is an asset.
- A commitment to diversity, equity, and inclusion, and the ability to work in an inclusive environment.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
