Together, We can.
This role provides strategic and people leadership across the product organization, ensuring customer centric, data driven digital experiences that support member engagement, operational efficiency, and business growth.
This position partners closely with Technology, Design, Data, Marketing, and Business leaders to deliver scalable, secure, and innovative digital solutions aligned with HGV’s long term strategy.
Lead the product vision, roadmap, and execution for HGV’s Member Website, Mobile Application, and AI‑enabled products and features.
- Manage and mentor a team of Product Managers, fostering strong product thinking, accountability, and alignment to business outcomes.
- Define and execute digital and AI product strategies that enhance member experience, personalization, self‑service, and operational efficiency.
- Partner with Engineering, Architecture, UX, Data, and AI teams to deliver high‑quality, scalable products from concept through launch and lifecycle management.
Champion customer‑centric design, leveraging member insights, analytics, experimentation, and feedback to inform product decisions. - Establish and maintain clear product requirements, success metrics, and KPIs (e.g., adoption, engagement, conversion, retention).
- Lead cross‑functional planning for releases, ensuring readiness across business, operations, support, and go‑to‑market teams.
- Oversee AI use cases, including personalization, automation, and intelligent decisioning, ensuring ethical, secure, and responsible application.
- Communicate product vision, progress, and outcomes to senior leadership and executive stakeholders.
- Monitor competitive landscape and emerging digital and AI trends to inform innovation and differentiation.
- Embody Hilton Grand Vacations values and ensure compliance with company policies, standards, and training requirements
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- Proven experience leading digital consumer products, including web and mobile platforms at scale.
- Strong background in Product Management leadership, including managing and developing Product Managers.
- Experience delivering products using Agile and modern product development practices.
- Demonstrated ability to translate business strategy and customer needs into actionable product roadmaps.
- Strong analytical skills with the ability to define and measure product success using data and insights.
- Excellent communication and stakeholder‑management skills, including executive‑level presentations.
- Ability to lead through influence in a highly cross‑functional environment.
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
- Experience with AI driven products, personalization, automation, or data enabled decisioning.
- Background in consumer facing digital platforms within hospitality, travel, e commerce, or membership based businesses.
- Familiarity with cloud platforms (Azure, AWS, or GCP) and modern digital architectures.
- Experience scaling digital products across large, complex organizations.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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チームメンバーの健康や財産形成を支援する福利厚生。
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チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
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有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
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楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
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多様性と包含性に取り組む偏見のない文化。
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日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
