Sr Analyst Revenue Optimization

What will I be doing?

A Sr. Analyst for Revenue Optimization is responsible for maximizing available Sales & Marketing opportunities focused on analyzing staffing, sales gallery operations, schedule availability and performance to drive business results in a dynamic business environment. 

Here’s why you’ll love it here

We offer an excellent benefits package to our full-time Team Members that include:

• Salary range: $86,000 – $89,000 per year
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Generous Paid Time Off Program and Paid Sick Days
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Team Member Recognition and numerous learning and advancement opportunities
• and more! 

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

•   Providing insights/feedback to Senior Leadership to drive business results & enhance guest experiences
•   Collaborating with Operations and Senior Management to increase process efficiency, optimize gallery utilization, and staffing utilization across multiple revenue streams and locations.
•  Drive Maximum Revenue Per Available Sales Executive across various sales lines.
•  Develop mechanisms to evaluate and prioritize efficiencies, guide sales lines and staffing, determine overbooking allotments, recommend marketing initiatives by geography, and establish reporting mechanisms to support revenue management.
•  Facilitate decision-making across departments by communicating effectively across all organizational levels, analyzing data, and presenting information and feedback.
• Coordinate with implementation teams by analyzing performance versus availability, communicating allotment changes to relevant teams for execution, and following up to ensure accuracy.
• Collaborate with Direct Marketing, Local Marketing, and Sales teams to align future events and promotions with forecasted tour flows for each location.
•  Facilitate decision-making across departments with reports and analysis.
• Optimize tour management reporting and establish a review cadence to facilitate action.
• Streamline and consolidate reports to better utilize necessary data for optimizing revenue.
• Analyze tour productivity by type and work with the Director of Marketing to maximize efficiency.
• Review Sales Executive productivity and collaborate with the Director of Sales to enhance performance.
• Assess reporting needs to support dashboard development of critical metrics for measuring success and identifying opportunities in Tour Management, Quality Assurance, and Support Services (e.g., total Tours, Show Rate, Volume Per Booking, Volume Per Guest, Close Rates, Cancel Rates).