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Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
The General Manager at Gulfstream Manor Resort (23 units) leads overall property operations, partnering with teams across the resort to deliver a positive and consistent guest experience while meeting operational and financial goals. This role oversees daily activities across front office and reservations, housekeeping, and maintenance, ensuring all services are delivered safely, efficiently, and in alignment with company policies and quality standards.
The General Manager uses data and key performance indicators to guide decisions, manage budgets, control expenses, and identify opportunities to improve service levels and profitability. This position builds, develops, and supports an engaged team, promotes collaboration across functions, and responds to guest feedback to drive continuous improvement. Success in this role requires effective communication, thoughtful leadership, and the ability to balance operational priorities with a people‑first approach.
- Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
- Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
- The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
- Benefit from a company culture that values work-life balance and family-friend
- Comprehensive 401(k) program with company match contributions to help secure your financial future.
- Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
- Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.
Key Skills and qualifications:
- In-depth familiarity with vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort.
- Must demonstrate skill in developing and maintaining a culture of diversity, equity and inclusion.
- Must possess excellent written and verbal communication skills.
- 3-5 years of management or supervisory experience in a comparable property.
- Must hold a Florida CAM license or be able to obtain one within six months of hire.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities include:
- Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions.
- Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Collaborates and builds partnerships and works collaboratively with others to meet shared objectives.
- Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied.
- Action-oriented, tackling new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, and maintenance functions.
- Communicates continuously with the Homeowners Association(s) Board of Directors.
- Develops and maintains cost and labor controls to ensure operation within budget.
- Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team.
- Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property.
- Commitment and dedication to our people-first culture.
- Ensure guest/owner safety and security; maintain crisis management plan.
- Assures compliance with labor laws and respects areas of responsibility.
- Works closely with developer, homeowners’ association, and project management.
- Other duties as assigned.
Key Skills and qualifications:
- In-depth familiarity with vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort.
- Must demonstrate skill in developing and maintaining a culture of diversity, equity and inclusion.
- Must possess excellent written and verbal communication skills.
- 3-5 years of management or supervisory experience in a comparable property.
- Must hold a Florida CAM license or be able to obtain one within six months of hire.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
