Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
Provide sales agents with qualified prospects for timeshare presentations as well as provide general concierge services for all guests by offering area information and booking activities.
As a Specialist Marketing Support  you would be responsible for:
- Provide sales agents with qualified prospects for timeshare presentations as well as provide general concierge services for all guests by offering area information and booking activities.
- Book qualified prospects for sales presentations or alternate marketing option as directed by manager.
- Maintain the minimum standard for penetration, bounceback sales, show percent and budgeted volume per month based on guest segment.
- Provide a specialized check in experience and possibly escort guest to unit as defined by role
- Learn and deliver branded and scripted sales pitch.
- Collect deposits for presentations book as defined by manager.
- Book area activities for on-site guests according to business needs and as directed by manager.
- Provide guests with site and area information upon request.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Bilingual required – able to communicate in both English and Spanish clearly in both verbal and written forms
- Excellent interpersonal and communication skills.
- Detail oriented.
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent customer service skills.
- Able to use sound judgment; work independently, with minimal supervision.
- Strong analytical and problem solving skills.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in Vacation Ownership and customer service.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to take initiative and effectively adapt to changes.
- Recognizes an emergency situation and takes appropriate action.
- Able to establish and maintain a cooperative working relation.
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
