Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
As the Director of Field Ops & QA you are responsible for the leadership and oversight of site level Sales and Marketing Administrative & Operational functions. You will be responsible for building and maintaining strong working relationships with Sales and Marketing partners and other site leadership by way of excellent written and verbal communication skills.This position requires an active and engaged partnership to support key performance indicators, goals and initiatives as set forth by the company, including budgeting and profit metrics. The DFO must effectively lead and mentor a team, foster a positive culture, possess in-depth knowledge of process and policy, associate development and performance management.
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
· Strong leadership skills demonstrated through integrity, partnership, work ethic and alignment with HGV mission, vision & values
· Management & development of prior/current associates
· Understanding of NSM systems to allow for field support, training, proper reconciliation & issue resolution
· Understanding of Sales, Marketing & Field Operations processes
· Minimum 12 months in leadership/management capacity
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
· Excellent written and verbal communication skills
· Ability to be adaptable under changing circumstances including supporting product launches, system changes, etc..
· Strong alignment with Sales, Marketing & Resort Operations
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
