Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
Work for a winning team that now offers Day One Benefits and Daily pay*
Are you looking for an exciting career opportunity in Las Vegas? Join our team at Polo Towers, located in the heart of the famous Las Vegas Strip. Our resort boasts 829 rooms, providing a comfortable and convenient place for our guests to rest after an action-packed day on the Strip. Plus, our rooftop pool, Fitness Center, and Spa add to our guests’ experience.
We are currently looking for a Front Office Manager to lead our team. This role involves managing, advising, and coordinating all front desk, reservations, night audit, telephone operations, bell, and concierge/club services functions to ensure exceptional owner and guest services. Don’t miss out on this opportunity to put your hospitality skills to work or learn and grow with us while advancing your career.
What will I be doing?
- Manage the delivery of efficient check-in and check-out services and coordination of front office activities with other departments to ensure all standards are met and excellent customer service is provided.
- Ensure all guests/owners are being treated in an efficient and courteous manner and that all Hilton Grand Vacation standards are being applied.
- Oversees and determines the resolution of problems arising from owner/guest concerns with a commitment to satisfying every guest/owner. Reports any unresolved problems to the General Manager.
- Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest’s happiness.
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest’s expectations.
- Supervises payroll hours and reports.
- Runs key control procedures.
- Attends management meetings and conducts departmental meetings.
- May be required to perform other reasonable duties as requested by management.
Here’s why you will love it here:
- Recognition Programs and Rewards
- Travel Discounts Program Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Generous Paid Vacation Day Program and Paid Sick Days
- Employee stock purchase program.
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
