Specialist Quality Assurance – Comp

As a Quality Assurance Specialist, you are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client’s new purchase.

• Assure new owners understand their paperwork and contracts.
• Provides Notary services for guests/new owners in order to complete the contract.
• Follows up with Corporate Contracts regarding all client paperwork and support sales in owner contract fulfillment and communication.
• Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership and manages product “lifestyle memberships” between owners and institutions.
• Additional duties assigned by Management, as needed, to further business objectives.

We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!

Qualifications 

To fulfill this role successfully, you will have to possess the following minimum qualifications and experience:

• 1 year of timeshare sales experience preferred or sales or quality assurance
• High School Diploma or GED.
• Valid Notary License or the ability to acquire a license.
• Ability to work a flexible schedule to include evenings, weekends, and holidays.
• Ability to calculate figures and amounts ranging from commissions, proportions, and percentages.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associate’s Degree.
• Previous Timeshare/Vacation Ownership experience.
• 1 year or more of administrative/clerical work experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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  Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.

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  Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.

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  Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

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  Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.

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  Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.

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  Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.