Qu’est-ce qui rend Hilton Grand Vacations unique?
Ensemble, tout est possible.
Ensemble, tout est possible.
Nous pensons que notre force la plus importante est notre personnel. Le fondement de notre culture est de valoriser et de célébrer les différences uniques qui nous font prospérer en tant qu’individus et nous engager ensemble. Los quelque 12 000 membres de notre équipe à travers le monde sont à l’origine des expériences mémorables offertes chaque jour à nos clients et propriétaires. C’est leur talent, leur engagement et leur passion pour notre marque qui ont un impact positif sur notre industrie et les collectivités dans lesquelles nous vivons et travaillons. Ils sont passionnés d’offrir à nos clients des expériences exceptionnelles, et nous sommes passionnés de reconnaître, récompenser et soutenir ces réalisations. Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
As a Marketing Support Coordinator you would be responsible for:
A Marketing Support Coordinator is responsible for manifesting and recording guest tour reservations to preview HGVC. Responsible for updating and completing reports and forms to assist in all areas of marketing and/or sales operations Assists marketing management to ensure that all guidelines are met in regard to tour bookings by executing the position’s responsibilities in alignment with our Spirit of Service culture.
- Responsible for accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams. Records reservation entries via computer for preview appointments.
- First point of contact for the Marketing and In-House Team Members.
- Assist Marketing Management in monitoring and advising tour flow and is the central hub of communication with all of the Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.
- Prepares and processes manifests of preview appointments.
- Reschedules guest preview appointments as necessary.
- Assists in monitoring and distributing marketing and/or sales support materials.
- Supports marketing promotional activities and any other communication necessary, by updating the hotline.
- Responsible for data entry to support any other Marketing Programs, as directed.
- Carries out all reasonable requests by management that the employee is capable of performing.
- Other duties as assigned
- Responsible for processing daily allocation leads
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous High-End/Luxury Customer Service Experience
- Computer literate with excellent typing skills, 10-key preferred
- Proficient with Microsoft Office including Excel and Outlook
- Experience answering phones with phenomenal customer service
- Ability to multitask while remaining detail-oriented
- Excellent job attendance
- Flexible Work Schedule including evenings and weekends
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Timeshare Experience is a plus
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
