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The Outbound Sales Associate is responsible for handling inbound and outbound calls with Bluegreen Owners and Expired Sampler guests through automated dialer technology to promote the sales of vacation package purchases. This is a critical role to drive Owner and Guest satisfaction, Bluegreen resort tour flow, and ultimately contributes to Bluegreen sales revenue targets. The Agent must be highly knowledgeable of Bluegreen Resort destination information and systems utilization processes. The Agent must deliver an extremely high level of Customer Service while facilitating package sales that drive revenue results for the organization.
Requirements:
- Supports Owners and drives sales
- Re-engagement of Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours.
- Sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend.
- Adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters.
- Accurately reflects all package details and requirements, including the qualification questions. Sells ethically.
- Properly utilizes our outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation.
- Maintains minimum sales and conversion quotas.
- Supports special offers, projects and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization.
Benefits:
- Unlimited Income Potential: You will earn base pay + uncapped commissions!
- Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.
- Career Growth: We believe in developing our current talent, we promote within.
- Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
- Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization
- Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW
Job Type: Full-time
Pay: $61,552.00 – $85,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Shift:
- Evening shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 2 years (Preferred)
- Call center: 1 year (Preferred)
Internal Description
The Outbound Sales Associate is responsible for handling inbound and outbound calls with Bluegreen Owners and Expired Sampler guests through automated dialer technology to promote the sales of vacation package purchases. This is a critical role to drive Owner and Guest satisfaction, Bluegreen resort tour flow, and ultimately contributes to Bluegreen sales revenue targets. The Agent must be highly knowledgeable of Bluegreen Resort destination information and systems utilization processes. The Agent must deliver an extremely high level of Customer Service while facilitating package sales that drive revenue results for the organization.
Requirements:
- Supports Owners and drives sales
- Re-engagement of Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours.
- Sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend.
- Adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters.
- Accurately reflects all package details and requirements, including the qualification questions. Sells ethically.
- Properly utilizes our outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation.
- Maintains minimum sales and conversion quotas.
- Supports special offers, projects and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization.
Benefits:
- Unlimited Income Potential: You will earn base pay + uncapped commissions!
- Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.
- Career Growth: We believe in developing our current talent, we promote within.
- Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
- Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization
- Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW
Job Type: Full-time
Pay: $61,552.00 – $85,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Shift:
- Evening shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 2 years (Preferred)
- Call center: 1 year (Preferred)
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
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