Marketing Guest Experience Representative

HGV Now Offers Day One Team Member Benefits – eligible for health benefits and 401k as of Day 1 of employment!
Sign on bonus now offered for this role – apply for more details
HiltonGO employee discount program – stay at Hilton Hotels for as low as $40 per night!

As a Marketing Greeter In-House you will be responsible for driving company success through performing the following tasks to the highest standards:

• Responsible for greeting guests, providing customer service and general location information.
• Share information with visitors about available services and direct them to the marketing desk locations.
• Distribute Hilton Grand Vacations authorized marketing material and information.
• Assist customers with general information over the phones and provide concierge services.

Why do Team Members Like Working for us?

• Competitive hourly compensation and positive team environment.
• Excellent health care options including medical, dental, and vision that encourage preventative care.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
• And so much more!

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role optimally, you’ll need to possess the following minimum qualifications and experience:

• Minimum 1 year of proven customer service experience.
• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person.
• Ability to multi-task and balance priorities.
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Fluency in English (speak, read, write).
• High school diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2 years of college or equivalent experience in a business or retail environment.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation