Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
The In-House Marketing Manager is responsible for overseeing the day-to-day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters, and exchangers).
- Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions
- Manage representative performance standards & penetration
- Design programs to increase tour flow during off-season months
- Maintain site penetration above approved levels without generating guest complaints
- Maintain tour and/or gifting costs below approved or budgeted levels
- Hold weekly meetings with all associates to address procedures, policies, issues, and programs
- Ensure weekly In-House reports are submitted to In House by set deadline
- Manage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly, and monthly reporting is accurate from both a Concierge and Financial standpoint
- Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
- Other duties as required.
What are we looking for….
Job Requirements:
- High School Diploma or equivalent
- One year of Timeshare, Management and Customer Service experience
- Concierge, Web Based Reporting, and basic check-in procedures customer service and quality fundamentals, MS Office Suite.
- Detailed-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
