Bellperson/Valet – Lodge Alley Inn Resort

ID de l’emploi : FRO005492Champs de compétence : Resort OperationsCatégorie : Guest Services/OperationsQuart de travail : Day JobEmplacement : Charleston-Sc, SCDate d’affichage : 12/04/2024Propriété : BXG Lodge Alley Inn


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Qu’est-ce qui rend Hilton Grand Vacations unique?
Ensemble, tout est possible.
Nous pensons que notre force la plus importante est notre personnel. Le fondement de notre culture est de valoriser et de célébrer les différences uniques qui nous font prospérer en tant qu’individus et nous engager ensemble. Los quelque 12 000 membres de notre équipe à travers le monde sont à l’origine des expériences mémorables offertes chaque jour à nos clients et propriétaires. C’est leur talent, leur engagement et leur passion pour notre marque qui ont un impact positif sur notre industrie et les collectivités dans lesquelles nous vivons et travaillons. Ils sont passionnés d’offrir à nos clients des expériences exceptionnelles, et nous sommes passionnés de reconnaître, récompenser et soutenir ces réalisations. Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

In search of an individual with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest

This is a hybrid position and will include Bell and Valet tasks!

 

Bellperson & Valet Attendants are the first to greet and escort owners/guests

Responsibilities:

  • Greet & assist every guest and create a memorable arrival and departure experience.
  • Know and use members names, preferences, and develop a personal connection with each member.
  • Provides instructions regarding the amenities of the room and property services and activities provided for guests’ use. 
  • Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests 
  • Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). 
  • Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate.
  • Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Qualifications

Qualifications:

To fulfill this role optimally, applicants possess the following minimum qualifications and experience:

  • Current and valid State Driver’s License
  • 6 months +of Customer Service experience
  • Self-starting personality with an even disposition
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 6+ years prior Bellperson & Valet experience
  • Resort and Hotel hospitality industry experience

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.

  • Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.

  • Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

  • Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.

  • Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.

  • Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.

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