Front Desk Clerk

HGV Now Offers Day One Team Member Benefits! 

Now Offering Daily Pay *

Great opportunity to join the amazing Greensprings Vacation Resort with 296 units, located near the Historic Area of Williamsburg, Virginia.  Become part of our passionate 45 team member family, where we strive for excellence to ensure our owners and guests have a great vacation, while building hospitality skills with Hilton Grand Vacations.

What will I be doing?

As a Front Desk Clerk at Greensprings Vacation Resort, you would be responsible for performing your position’s responsibilities and driving company success through performing the following duties to the highest standards:

• Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
• Inputs information into the computerized reservations’ system to update and maintain records.
• Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
• Generates invoices and collects monies due through the rental program and through merchandise sales.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• Provides information on area attractions and resort amenities.
• Type correspondence and reports for management as needed.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.