Sales Gallery Coordinator

As a Sales Gallery Coordinator, you will be responsible for providing outstanding service to both internal and external customers as well as maintaining the reception and refreshment area within Sales Gallery organized.
You will support our Sales and Marketing departments by managing policies and qualifications while processing multiple offices by assigning agents with guests for Hilton Grand Vacations vacation ownership sales presentations.
The ability to multi-task with a smile, be a team player, and be proficient in different systems are critical to this position.

Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:

• Hourly Pay: $21.00
  
• Medical, Dental, and Vision insurance from Day One
  
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
  
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
  
• Generous Paid Time Off Program
  
• Paid Sick Days
  
• Team Member Recognition and numerous learning and advancement opportunities
  
• Now offering DailyPay*… and more!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

• Follows required script in greeting and seating guests and provides high level of customer service through warm welcome and guest satisfaction
  
• Verifies accuracy of invitation, as needed, to validate the qualified tour and verify individuals on the invitation
  
• Identifies and assigns the Sales Executive and Sales Leader per the rotation
  
• Handles incoming telephone calls and provides responses to inquiries
  
• Assists in opening and closing of the Sales Gallery and model rooms, as needed.  Ensuring the Sales Gallery and Model rooms are ready for the start of business
  
• Responsible for presentation as well as preparing and maintaining the kitchen, self-service, and guest seating areas
  
• Participates in mandatory skills assessments for training and development
  
• Provides the Sales Executives with general information regarding the tour guest
  
• Responsible for issuing, logging, printing gifting receipts and gift vouchers
  
• Performs accurate and timely reporting of exception tour information processing to appropriate department
  
• Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
  
• Additional duties assigned by Management, as needed, to further business objectives.