Front Desk Clerk

HGV now offers Day One Team Member Benefits!

Now Offering Daily Pay!*

What will I be doing?

As a Front Desk Clerk you would be responsible for executing your position’s responsibilities and driving company success through performing the following duties to the highest standards:

• Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
• Inputs information into the computerized reservations’ system to update and maintain records.
• Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
• Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement