At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Resort Coordinator to join our team! Located in the middle of the famous Las Vegas Strip join our team to be a part of the never-ending action. Our 829-room resort is the place for our owners and guests to rest their heads after a busy day out on the Las Vegas Strip. In addition to all the action around us our roof top pool and Fitness Center and Spa complement our guest’s experience. Don’t miss this opportunity to put your hospitality skills to work or learn and grow with us for an exciting career with advancement opportunities.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

As a Resort Coordinator, you will be responsible for driving company success through performing the following tasks to the highest standards:

• Responsible for processing weekly invoices.
• Responsible for placing orders for the resort.
• Reconcile Housekeeping invoices.
• Complete the VIP/Front Desk Stay Score report monthly.
• Collects proper documentation and submits vendor contracts in Concentric and Oracle, including maintaining all contracts and making sure all contracts and COIs are up to date.
• Accurately collects proper documents related to incidents occurring at the resort; completes data entry and keeps General Manager informed throughout the process.
• Answer telephone calls.
• Arrange meetings on behalf of the General Manager; documents and distributes minutes as required.
• Maintain conference room schedule for the resort
• Maintain leadership’s work schedule in TEAMs.
• Ensures all vendor inquiries are handled in a professional and expedient manner.
• Assist with planning and arranging owner appreciation functions and team member appreciation functions
• Assist with annual owner’s board meetings.
• Maintain effective team communication and uphold integrity to strengthen a positive workplace culture.
• Any additional tasks assigned by the GM.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• A minimum of six (6) months of experience required.
• High school diploma or equivalent
• Computer proficiency in Microsoft 365 and Co-Pilot
• Excellent customer service skills.

This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Able to establish and maintain a cooperative working relation.
• Ability to interpret and create spreadsheets.
• Able to use sound judgment; work independently, with minimal supervision.
• Strong analytical and problem-solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.