Together, We Can.
We are seeking dynamic, motivated leaders! If you enjoy working with new potential clients, supporting a high-performing sales team, and helping couples and families create memories of a lifetime through unforgettable vacations, this is an outstanding opportunity for your next career move.
We offer a fun, encouraging culture with top-notch training, strong leadership support, and exceptional benefits.
As a VIP Sales Lead, you will play a critical role in driving team success by supporting the Manager, mentoring team members, and ensuring an exceptional guest experience while maximizing sales performance.
Why You’ll Love Working with Us
- Exciting earning potential of $150,000 and above.
- Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
- Paid Time Off (PTO) that allows for adventure, rest, relaxation and recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year and so much more!
What You’ll Do
- Support the VIP Sales Manager in daily operations, team performance, and achieving sales goals
- Educating guests and assisting in selling Vacation Introductory Packages
- Lead by example through high-quality guest interactions and sales presentations
- Coach and mentor VIP Sales Executives to improve performance and guest engagement
- Assist with completing Vacation Program agreements in accordance with guidelines
- Ensure all required presentations are delivered effectively and consistently
- Monitor guest feedback and survey toured guests to provide insights on Hilton VIP products and presentations
- Help track and maintain team metrics, standards, and individual performance goals
- Assist in resolving complex customer service issues with professionalism and urgency
- Adapt quickly to a fast-paced environment while supporting team success and operational changes
What You’ll Bring
- High School Diploma or GED (or higher)
- 5+ years of customer service experience
- 3+ years of sales experience preferred (1–3 years required)
- Previous leadership, coaching, or mentoring experience strongly preferred
- Strong communication and interpersonal skills with the ability to motivate others
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Active Nevada Timeshare or Real Estate license preferred
- Previous experience in branded vacation ownership preferred
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to providing reasonable accommodation for individuals with disabilities during the application, interview process, and employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
