Together, We Can.
As a Welcome Center Representative, you are responsible for checking in guests while on vacation. You’ll use your outstanding customer service skills perform the position responsibilities.
Here’s why you’ll love it here!
- $16 per hour plus ticket sales
- Excellent health care options (medical, dental, and vision)
- 401(k) with Employer matching
- Employee Stock Purchase Program
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- The industries top training in a lively environment
- Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
- Perks at Work Discount Program
- And so much more
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times,
Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. -
Must reconcile tickets and bank inventory daily.
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Thorough knowledge of local area and major attractions is a must.
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Agents must perform confirmation calls for all pre-arrivals.
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Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time.
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Answer phones professionally and with-in 3 rings.
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And other assignments as requested by management.
You will do well in this position if you:
- Thrive on providing incredible customer experiences.
- Enjoy face to face interactions with customers and associates.
- Learn computer systems quickly.
Schedule:
- 8AM – 9PM, times may vary
- Weekends and holidays are required
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.















