At Harbour Lights Resort, the Assistant Director of Housekeeping, is the lead for the department and manages and coordinates all departmental team members in their various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspects units and common areas to ensure they are in compliance with departmental standards. Monitors guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service.

• Ensures that an accurate inventory of linens and supplies is maintained.  Monitors all laundry operations and assists with the carpet and floor maintenance program. Ensure all assets of the department, equipment, supplies and storage are properly locked and secured.
• Responsible for hiring, supervising, disciplining and training of the housekeeping staff and assisting with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensure all departmental staff is working safely and in accordance with OSHA regulations.
• Adheres to all corporations required purchasing policies and controls to include all outside contractor bids, budgets and schedules. 
• Required to conduct departmental meetings. 
• Required to do other duties and special projects as assigned.