Together, We Can.
- Greet and welcome guests, ensuring a friendly and efficient check-in process.
- Answer guest inquiries and provide accurate information about resort amenities and local attractions.
- Process guest reservations, handle payments, and manage guest accounts.
- Address guest requests and concerns promptly, ensuring a high level of satisfaction.
- Maintain a clean and organized reception area, ensuring a pleasant guest experience.
- Collaborate with other departments to coordinate guest services and special requests.
- Handle guest feedback and suggestions, contributing to continuous improvement.
- Stay updated on resort promotions and packages to offer guests the best options.
- Assist with basic administrative tasks, such as filing and record-keeping.
- Must be willing to travel between sites
- High school diploma or equivalent; relevant college education preferred.
- Previous experience in a customer service or hospitality role is an asset.
- Excellent communication and interpersonal skills, with a focus on guest satisfaction.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and hospitality software.
- Flexibility to work various shifts, including weekends and holidays.
- A positive and friendly attitude, with a passion for delivering exceptional service.
- Willingness to learn and adapt to new procedures and protocols.
- Basic knowledge of the local area and attractions is beneficial.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Beneficios que respaldan la salud y el bienestar financiero de los miembros del equipo.
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Descuentos en viajes y hoteles para miembros del equipo, familiares y amigos.
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Un equilibrio saludable entre el trabajo y la vida personal con tiempo libre pago y horarios flexibles.
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Eventos de los miembros del equipo que fomentan el compañerismo a través de actividades divertidas.
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Una cultura de mentalidad abierta comprometida con la diversidad y la inclusión.
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Incentivos para los miembros del equipo que demuestran excelencia todos los días.
